The reviews highlight an exceptional service experience with knowledgeable and courteous technicians who provide timely, efficient solutions for HVAC, plumbing, and electrical needs. Customers appreciate the clear communication and professionalism throughout the process. However, there are no notable cons mentioned, indicating high overall satisfaction with the service provided.
5
Jun 07, 2025
Martin was extremely knowledgeable, and figured out our air conditioning problem by ruling out several potential problems very quickly. He was overloa...
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Martin was extremely knowledgeable, and figured out our air conditioning problem by ruling out several potential problems very quickly. He was overloaded with service, so we patiently waited, but it was worth the wait completely. We've been with Airco for a few years, and am completely satisfied with service. Kudos to Martine for helping us keep cool during the texas heat. Thank you Martin! Airco has definitely earned my business.
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5
Jun 06, 2025
I wanted to share my fantastic experience with Airco. They replaced the HVAC units at my primary home, and I was so impressed that I called them again...
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I wanted to share my fantastic experience with Airco. They replaced the HVAC units at my primary home, and I was so impressed that I called them again for my rental properties. For the rentals, Konnor was the technician, and he was absolutely stellar. He quickly identified the issues with both units, clearly explained what was going on, and focused on getting everything fixed right. Even though the repairs at the first rental took longer than expected and it was getting late, Konnor graciously went to the second property to service that unit too. I'm definitely going to use AirCo for all my annual HVAC maintenance going forward, and I'll be sure to ask for Konnor!
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5
Jun 06, 2025
AiRCO is our go-to for quality, quick service and friendly, knowledgeable staff. We used them at our old home and now at our new home. I was so impres...
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AiRCO is our go-to for quality, quick service and friendly, knowledgeable staff. We used them at our old home and now at our new home. I was so impressed at the extra care our service crew took, staying to test everything was running smoothly after making the repair.
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5
Jun 05, 2025
I had my HVAC system replaced with a new variable unit. All the staff were very helpful and professional in the process. I was given several options t...
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I had my HVAC system replaced with a new variable unit. All the staff were very helpful and professional in the process. I was given several options that were clearly explained. The price i was quoted was very reasonable for the system i chose w substantial discounts. The installers were personable and did a great job. I have used Airco before and have always been very satisfied with there service and consideration.
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5
Jun 03, 2025
AIRCO is my go-to company for all my HVAC, Plumbing and Electrical needs… all Techs are knowledgeable and courteous. HVAC Tech, Tony Pardo, is excepti...
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AIRCO is my go-to company for all my HVAC, Plumbing and Electrical needs… all Techs are knowledgeable and courteous. HVAC Tech, Tony Pardo, is exceptional in his knowledge and ability to get the job done right… thanks to all !
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5
Jun 03, 2025
Jon Paul from AirCo was extremely helpful! He provided us with options to deal with our broken AC blower motor. He explained the pros and cons clearl...
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Jon Paul from AirCo was extremely helpful! He provided us with options to deal with our broken AC blower motor. He explained the pros and cons clearly. Jon Paul worked in both a friendly and a professional manner.
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5
Jun 02, 2025
If you’re looking for AC, electrical, or plumbing help don’t even hesitate. AirCo’s got you covered. 👏 Huge shoutout to Thomas and Xavier these guys ...
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If you’re looking for AC, electrical, or plumbing help don’t even hesitate. AirCo’s got you covered. 👏 Huge shoutout to Thomas and Xavier these guys are rockstars. Thomas explained everything so clearly and made sure I understood what was going on, while Xavier worked like a total pro getting everything back up and running. You can tell they really care about doing things right.
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5
May 30, 2025
Professional; on time; knowledgeable; friendly. Will use again.
5
May 29, 2025
Quickly responded to maintenance service call. Technician, Gage, was fabulous. Knew what he was doing, called ahead of time, communication great! Than...
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Quickly responded to maintenance service call. Technician, Gage, was fabulous. Knew what he was doing, called ahead of time, communication great! Thanks guys.
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5
May 29, 2025
5
May 28, 2025
Great CompanyThank You Dave Fliegec for getting it done👍🏻
5
May 27, 2025
As always. Great service.
5
May 27, 2025
This is my 3 time using AirCo and I could not be more pleased. I had some issues with one of my AC units in my house, very easy to schedule, Martin re...
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This is my 3 time using AirCo and I could not be more pleased. I had some issues with one of my AC units in my house, very easy to schedule, Martin reached out with his scheduled time, arrived when he said, quickly figured out what was wrong, explained it all, got him some parts and went to work on fixing it straight away... always keeping me in the loop as the afternoon went on. I have to say, in the 30 years living in Austin, AirCo is hands down better than any of the other 8-10 HVAC companies I've dealt with across the 12 HVAC systems between my home and work locations. These guys are a breath of fresh "Air" in a world of companies that have been a bit of a disappointment ether with lack of responsiveness, honestly, or skill level. I've had them now do service on two systems, install a brand new system and I could not recommend them strongly enough. Solid 5 stars.
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5
May 27, 2025
After a bad call from the buyers inspector, Airco was willing to come and verify for the homeowner. They went above their service to confirm the furna...
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After a bad call from the buyers inspector, Airco was willing to come and verify for the homeowner. They went above their service to confirm the furnace was 100% and with correct knowledge the inspector would have known the part was present. This can happen often and very important for all parties to verify correct information.
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5
May 24, 2025
Came out as soon as possible when I called over the Memorial weekend with an emergency!
5
May 23, 2025
Used Airco last year when they replaced our entire HVAC system and have been very pleased with the service. Both system check ups (last fall and this...
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Used Airco last year when they replaced our entire HVAC system and have been very pleased with the service. Both system check ups (last fall and this spring) were performed flawlessly. So much so, decided to use their plumbing service with the same results!
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5
May 23, 2025
5
May 22, 2025
Very good service!
5
May 20, 2025
John Paul is the man!
5
May 19, 2025
Very impressed with the quality of service! Our AC line kept freezing up and the air conditioning would stop working. Our service technician ( I forgo...
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Very impressed with the quality of service! Our AC line kept freezing up and the air conditioning would stop working. Our service technician ( I forgot his name) was awesome! Very knowledgeable. Inspection of the problem was very thorough and I was kept well informed in terms I could understand throughout the process. 10/10 recommend
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5
May 16, 2025
3-20-23 Had my whole system replaced and it's awesome. Staurt Thompson made it so easy. Everything went perfectly. I highly recommend Airco. Get a Dia...
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3-20-23 Had my whole system replaced and it's awesome. Staurt Thompson made it so easy. Everything went perfectly. I highly recommend Airco. Get a Diakin Fit system it's amazing.Like to thank Stuart, Robert, and the install team. Yall are true professionals.5-14-25 Had an issue and Airco was out the next morning. David L. is a fantastic technician. I have all the confidence in the world that I'm in good hands. He took care of my concerns and had my system running great. Thanks Airco and Team: David, Ernier
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5
May 16, 2025
I am very pleased at my experience with AIRCO and impressed with the efficiency, from the call to set up the appointment to the technician that gave a...
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I am very pleased at my experience with AIRCO and impressed with the efficiency, from the call to set up the appointment to the technician that gave attention to detail. I did also appreciated the text providing the ETA. Thank you!
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5
May 15, 2025
Very pleased with the professionalism of this company. Sent me up with a scheduled appointment same day. Tech sent text notification that he was on hi...
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Very pleased with the professionalism of this company. Sent me up with a scheduled appointment same day. Tech sent text notification that he was on his way. Diagnosed the issue , call me the next morning to tell me that the part was under warranty.(Wait I did not have to deal with the manufacturer. ) He informed me that he had already scheduled installation of the new part. Techs arrive on time did what they need to do answer my questions. Check the system to make sure it was functioning as designed. Clean up and ask me there anything else they could do for me and left. Who does this kind of service.
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5
May 11, 2025
5
May 09, 2025
I've used AiRCO exclusively since 2007. They are a very high quality company with conscientious people. At the beginning of April 2025 our downstair...
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I've used AiRCO exclusively since 2007. They are a very high quality company with conscientious people. At the beginning of April 2025 our downstairs AC Unit quit working. I called AiRCO and it was determined that I needed to replace the unit. Jeremy provided me with 5 or 6 options for replacement units from several manufacturers. Interestingly, the most expensive options were not his recommendation. We went with a DAIKIN adjustable speed heat pump and are extremely happy with it. We're constantly aware of the comfort - perfect temperature and extremely low humidity! It's amazing! Strongly recommend AiRCO and DAIKIN.
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5
May 09, 2025
Professional, good communication, and goes over and beyond! Recommend!
5
May 08, 2025
After dealing with another plumbing company that ghosted me, AirCo and Dave were there to save the day. We have used AirCo in the past for HVAC and El...
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After dealing with another plumbing company that ghosted me, AirCo and Dave were there to save the day. We have used AirCo in the past for HVAC and Electrical work, they were awesome. This time we needed a plumber and so happy with the work they provided. Great communication and through work to get a new water heater installed.
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5
May 08, 2025
5
May 07, 2025
Fast, efficient, informative
5
May 07, 2025
Tony arrived on time, always with a smile, and , as always, explained what he was doing as he did a thorough Spring checkup for our two A/C units. He ...
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Tony arrived on time, always with a smile, and , as always, explained what he was doing as he did a thorough Spring checkup for our two A/C units. He is always careful and does a great job. We have been doing business with Airco many years, and have no complaints.
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5
May 06, 2025
Brandon was personable and efficient.
5
May 06, 2025
Great service, up-front pricing, good price for new Lennox unit.
5
May 05, 2025
5
May 05, 2025
5
May 02, 2025
Ernie was friendly, efficient and knowledgeable. He explained some possible future problems in a way I could understand.
5
Apr 29, 2025
Prompt, courteous, professional and friendly to work with!
5
Apr 26, 2025
Quick response time and they fit me in the following week. I needed some power outlets looked at and they were thorough and the job was priced fairly....
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Quick response time and they fit me in the following week. I needed some power outlets looked at and they were thorough and the job was priced fairly. I will definitely use them for future needs. Highly recommend!
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5
Apr 25, 2025
AIRCO always does a thorough, professional job by techs who are top notch! I wouldn't use anyone else in ATX for HVAC needs and highly recommend AIRC...
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AIRCO always does a thorough, professional job by techs who are top notch! I wouldn't use anyone else in ATX for HVAC needs and highly recommend AIRCO to everybody I know.
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5
Apr 24, 2025
Airco provided us with an excellent experience coming in less than their competitors with better warranty and service as well as finance rates that we...
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Airco provided us with an excellent experience coming in less than their competitors with better warranty and service as well as finance rates that were very affordable. Our power bill has already gone down as a result of the purchase and installation of our new HVAC by Airco
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5
Apr 24, 2025
I appreciated the job Martin did. He came on time, found the problem with our AC, and gave us advice on what needed to be done. He was very profession...
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I appreciated the job Martin did. He came on time, found the problem with our AC, and gave us advice on what needed to be done. He was very professional and was very kind. We wish that people like him were around us all the time to keep our house cool with clean air.
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5
Apr 24, 2025
We had our HVAC system replaced by Airco who was highly recommended in our Face Book community page. We were glad we choose them as they were phenomen...
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We had our HVAC system replaced by Airco who was highly recommended in our Face Book community page. We were glad we choose them as they were phenomenal from the beginning (the quote visit with Jeremy) to installation. Jeremy took the time to educate us on the different systems. The installers were courteous and kept us in the loop on arrival times. Installation was seamless and they even came back as they said they would to fix our second unit (old system). We highly recommend Airco for their outstanding service and will definitely use them in the future.
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5
Apr 24, 2025
Have been using this company for years. Very professional and reliable. Excellent service.
5
Apr 24, 2025
I had the pleasure of having John Paul from Airco service my HVAC system today, and I couldn’t be more impressed. He replaced the circuit board on my ...
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I had the pleasure of having John Paul from Airco service my HVAC system today, and I couldn’t be more impressed. He replaced the circuit board on my furnace to restore the fan blower, and he did it with remarkable efficiency and professionalism. Beyond the repair, John Paul conducted a comprehensive diagnostic of my entire HVAC system and clearly explained a few important issues with my condenser that need to be addressed to ensure peak performance.From start to finish, the entire experience was seamless. John Paul's expertise, attention to detail, and clear communication were top-notch.John Paul is a true asset to Airco. If I could give him 6 stars, I absolutely would. Highly recommend!
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5
Apr 24, 2025
I had the pleasure of having John Paul from Airco service my HVAC system today, and I couldn't be more impressed. He replaced the circuit board on my ...
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I had the pleasure of having John Paul from Airco service my HVAC system today, and I couldn't be more impressed. He replaced the circuit board on my furnace to restore the fan blower, and he did it with remarkable efficiency and professionalism. Beyond the repair, John Paul conducted a comprehensive diagnostic of my entire HVAC system and clearly explained a few important issues with my condenser that need to be addressed to ensure peak performance.From start to finish, the entire experience was seamless. John Paul's expertise, attention to detail, and clear communication were top-notch.John Paul is a true asset to Airco. If I could give him 6 stars, I absolutely would. Highly recommend!
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5
Apr 23, 2025
5
Apr 23, 2025
Airco came highly recommended by a family member and the technician named Tony was very professional and very knowledgeable and helpful when he came t...
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Airco came highly recommended by a family member and the technician named Tony was very professional and very knowledgeable and helpful when he came to my house to provide me with an estimate. He explained everything thoroughly and gave great advise as well. He also provided all the other equipment options available and gave complete pricing estimates. He was also set up a date to have my new system installed and told me his installation crew would complete all work on in about 6 hours. The installation crew arrived at my house at 7:15 am and had the new system installed and operational by about 1:00 pm. They were very professional and very knowledgeable and polite. They explained all the steps of the installation in detail. I would highly recommend Airco to all my friends and family.
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5
Apr 22, 2025
I am very happy with the AirCo HVACS Installation Team.On May 6th, two young men led by Enrique, came to my home to install a new Lennox HVAC system i...
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I am very happy with the AirCo HVACS Installation Team.On May 6th, two young men led by Enrique, came to my home to install a new Lennox HVAC system in a big AirCo truck. Enrique knocked at the door and when I opened the door, he very enthusiastically described: who they were, what did they want to do, how would they do it, how long would it take and how I could help them.I showed them where the old system was. They were very courteous. Whenever they had to come inside the house, they put their shoe covers on..Soon they picked up their tools and got busy in dismantling the old system, Enrique in attic and his colleague on the side of the house. They very carefully brought the older units to the driveway and picked up the new units from the truck. Very patiently they installed every piece of the HVACS and connected them to the existing manifolds. Whenever I asked them any question out of curiosity, they explained everything very enthusiastically. Just a few hours later the new system was in place and was ready to be powered on. Enrique called me, gave me a tour of the whole system and taught me how to use the thermostat. After the AC system was turned on, Enrique went to different rooms to monitor the air flow and the temperatures. He said that I should leave the system on and he will continue to monitor the performance remotely via SmartPhone. Enrique gave me plenty of simple tips about what and how to keep an eye on the drainage and the outside unit. Thank you, Enrique.Finally they wrapped up, loaded the older units and the cardboard boxes in their truck, and made sure that each area is properly cleaned. I had a very good experience with these AirCo professionals. Thank you AirCo installation team. Keep up with the good work.I will be more than happy to refer AirCo to my friends, neighbors or any one who needs help with their HVACS.
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5
Apr 21, 2025
Prompt service. Work done and completed in the time that it was promises
5
Apr 21, 2025
Brandon was extremely polite, easy to work with and walked through everything with me.
5
Apr 18, 2025
I recently had a high-efficiency Lennoxair conditioner/furnace installed by Airco. The salesman, Jeremy Extein, isn’t just a salesman—he identified i...
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I recently had a high-efficiency Lennoxair conditioner/furnace installed by Airco. The salesman, Jeremy Extein, isn’t just a salesman—he identified inadequacies in my existing system, including faulty return ducting and faulty flue connections. The installation team arrived on time, and installation went smoothly, despite it being a large amount of work.The system works marvelously! With the variably-speed compressor and compressor fan, along with the variable-speed air blower, we never notice any furnace/A/C noise inside the house, and outside, at the compressor, we have to look for fan rotation, because it is virtually silent. We are looking forward to comparing our electric bills this summer with last summer’s bill.In summary, we are gruntled customers
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5
Apr 16, 2025
5
Apr 15, 2025
5
Apr 15, 2025
Quick fixed what Fox Services messed up knowledgeable and polite. Easy to schedule. Easy to communicate.
5
Apr 10, 2025
Amazing technician!!! Knowledgeable friendly personable!!! Loved him and will be requesting John Paul at my new house!!
5
Apr 09, 2025
Very knowledgeable, thorough and professional service representative. Kept me well informed on what was happening and the condition of my AC system.
4
Apr 07, 2025
Brandon was awesome he came and fixed my A/C quickly and the price was reasonable. I had a few hiccups but they were addressed promptly and resolved. ...
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Brandon was awesome he came and fixed my A/C quickly and the price was reasonable. I had a few hiccups but they were addressed promptly and resolved. I would definitely recommend Airco.
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5
Apr 03, 2025
5
Apr 02, 2025
Airco does a great job. Have used them for 25 years at my home and work. I recently had them replace two units for me and they were quick and profes...
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Airco does a great job. Have used them for 25 years at my home and work. I recently had them replace two units for me and they were quick and professional
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5
Mar 31, 2025
Great experience every time I’ve needed help with my heat pump system! Martin and John Paul from Airco have been amazing, always quick to respond and ...
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Great experience every time I’ve needed help with my heat pump system! Martin and John Paul from Airco have been amazing, always quick to respond and come help asap.
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5
Mar 30, 2025
Airco was professional and courteous from the beginning to the end. The sales rep Stuart was helpful, clear, and direct with no gimmicks. He even help...
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Airco was professional and courteous from the beginning to the end. The sales rep Stuart was helpful, clear, and direct with no gimmicks. He even helped me with 2 years of financing with 0% interest.The installers were timely, efficient and courteous. They even replaced part of the ductwork that was failing at no additional charge as our unit was almost 20 years old.I highly recommend Airco, and I will use them again.
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5
Mar 29, 2025
Thank you AiRCO. My unit wasn't communicating with the panel inside for some unknown reason. The tech came and stayed 3.5 hours until he got the iss...
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Thank you AiRCO. My unit wasn't communicating with the panel inside for some unknown reason. The tech came and stayed 3.5 hours until he got the issue resolved which involved installing a new panel. I am sure this was long after his shift was finished and he could have easily left and told me someone would come out the next day to finish the job. I am so thankful that the issue was resolved and that my unit is working properly once again.
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5
Mar 28, 2025
AirCO has been very responsive and prompt when I have submitted service requests. Ernie was exceptional; he explained everything well and quickly and ...
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AirCO has been very responsive and prompt when I have submitted service requests. Ernie was exceptional; he explained everything well and quickly and effectively found solutions.
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5
Mar 26, 2025
Service guy was super knowledgeable and friendly..gave me tips on how to maintain my AC and es very thorough in inspection of my AC.
5
Mar 26, 2025
Ernie came to do some yearly maintenance on my system. Incredible guy that helped me out, would call again and ask for him.
5
Mar 25, 2025
We have been using AIRCO for years and have always had excellent service and all our problems resolved.
5
Mar 24, 2025
Called Airco in a bit of a bind with my AC unit. Due to work travel, I had to reschedule three times. It was easy, they were accommodating and there w...
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Called Airco in a bit of a bind with my AC unit. Due to work travel, I had to reschedule three times. It was easy, they were accommodating and there was no charge, even day-of. When Tony showed up, he went out of his way to fix it quickly, thoroughly and explained everything he was doing, as he was doing it. 100% will call them in the future...thanks Tony!
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4
Mar 24, 2025
I just hired this company to come out on Tuesday morning. The price for the service requested was right for our budget. I will rate this after service...
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I just hired this company to come out on Tuesday morning. The price for the service requested was right for our budget. I will rate this after service is done.
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5
Mar 21, 2025
5
Mar 21, 2025
Annual tune up complete. As usual, service person (Brandon) was on time and professional. We get great peace of mind during the hot Texas summers, hav...
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Annual tune up complete. As usual, service person (Brandon) was on time and professional. We get great peace of mind during the hot Texas summers, having an efficient unit installed and maintained by AIRCO.
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5
Mar 20, 2025
Quality service for AC and HVAC system maintenance and cleaning. Scheduling was easy, and the annual membership price with add-one is worth it. Ernie,...
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Quality service for AC and HVAC system maintenance and cleaning. Scheduling was easy, and the annual membership price with add-one is worth it. Ernie, the Airco service tech who came out was great to work with from beginning to end. His service was professional, including a review with pictures of all the work he did. The air quality in my home improved immediately thanks to Airco. They'll be my go-to company for cooling and heating in Pflugerville moving forward.
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5
Mar 19, 2025
They had my number wrong but the gentleman waited for me to get back. I'm glad I found Airco, they seem to be great.
5
Mar 18, 2025
5
Mar 18, 2025
Quick repair of my A/C where switch in attic was off and turn on of switch did not charge us.
5
Mar 17, 2025
I love Airco, Martin was just here. Wonderful to work with.
5
Mar 17, 2025
Brandon was on time, efficient, and friendly. I appreciated his timeliness.
5
Mar 16, 2025
They have inspected my HVAC system annually over the last two years. Both times I was impressed (and very satisfied) with the technician's skill leve...
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They have inspected my HVAC system annually over the last two years. Both times I was impressed (and very satisfied) with the technician's skill level and thoroughness. Thanks AirCo!
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5
Mar 14, 2025
Una de las mejores compañias en Texas
5
Mar 14, 2025
I could not be more pleased with the entire experience I had with AiRCO. From my first call, to when the plumber finished the job my expectations were...
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I could not be more pleased with the entire experience I had with AiRCO. From my first call, to when the plumber finished the job my expectations were exceeded.The plumber was extremely thorough and polite, explaining every step of the way in terms I could understand. He was patient as I explained my unique situation and he made sure all my questions were answered. He even went above and beyond by helping me understand aspects of my system that weren't necessarily related to the particular job.If you are looking for an expert, with great customer service that will be prompt and clean, call AiRCO.
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5
Mar 13, 2025
Friendly staff and knowledgeable project managers.
5
Mar 13, 2025
Their technician was extremely thorough and came back the next day with his manager to advise on two of our four units that had issues. On the second ...
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Their technician was extremely thorough and came back the next day with his manager to advise on two of our four units that had issues. On the second service call they found a gas leak coming from our tankless water heater and immediately sent someone from their plumbing department to fix it. We are going to need to have quite a bit of work performed to bring all four zones into optimal condition. They seem to be sensitive to the expense of all these repairs and we are planning a schedule of repairs prioritizing the most urgent. We also hired someone from their electrical department who was both courteous and thorough in inspecting concerns brought up by the home inspector. The electrician addressed the urgent and safety concerns. I will call Airco again for both HVAC and electrical work.
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5
Mar 12, 2025
We have been using AIRCO for many years for installation, maintenance, seasonal check-ups and repair of our heat and AC. The employees are knowledgeab...
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We have been using AIRCO for many years for installation, maintenance, seasonal check-ups and repair of our heat and AC. The employees are knowledgeable and communicate how to properly maintain the systems for maximum efficiency and longevity. Tony, the service man who came today for a cooling problem, fixed the problem and informed us how to maintain the system to avoid future service calls for the same problem. We are happy.
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5
Mar 10, 2025
Within only a few hours from contacting AORCO and requesting a service call, Jon Paul arrived. He did a troubleshoot of our issue and a thorough analy...
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Within only a few hours from contacting AORCO and requesting a service call, Jon Paul arrived. He did a troubleshoot of our issue and a thorough analysis to make sure nothing else was broken othercthan our fan. Je will install a new fan tomorrow.
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5
Mar 10, 2025
Excellent work!
5
Mar 08, 2025
Jon Paul was excellent. Thorough and communicative. Second time was even better. Additional diagnostics and service.
5
Mar 06, 2025
Airco did a great job of installing my new Daikin AC unit and furnace. The installer did a great of adding extra strength to the indoor furnace enclos...
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Airco did a great job of installing my new Daikin AC unit and furnace. The installer did a great of adding extra strength to the indoor furnace enclosure. I have been able to now operate both the heating and cooling of the unit and I am pleased with how much more effecient and quiet the unit runs.
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5
Feb 24, 2025
5
Feb 21, 2025
Great representatives. Highly recommend them.
5
Feb 20, 2025
I can't say enough good things about Airco. I noticed water dripping from my ceiling and after investigating the attic area, there was a pipe fitting ...
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I can't say enough good things about Airco. I noticed water dripping from my ceiling and after investigating the attic area, there was a pipe fitting that was leaking. I called the Airco team out and they dispatched Charles. He took care of the issue quickly and efficiently. More than that, he did a free inspection of my water heater and pointed out some leaks I wasn't even aware of. 12 year water heater so I asked for a quote to replace it. He took his time and gave me a few options. I went ahead and got that done so I didn't have to worry about it. Been running without issues for a few months now. Thank you for pointing that out before I had major problems. No enjoys unexpected expenses but their 12 month zero percent financing saved the day. Thank you Airco and Charles.
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4
Feb 20, 2025
Update on original post: The manager over at AirCo, Wes, reached out to verify the appointment I had. He felt terrible about his tech misdiagnosing th...
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Update on original post: The manager over at AirCo, Wes, reached out to verify the appointment I had. He felt terrible about his tech misdiagnosing the issue with my heater. He offered not only to refund me for what AirCo charged me, but also offered to cover the cost the other HVAC company charged me to repair the issue. To me, that showed he really cared about making things right for a customer. The fact that the manager got involved so quickly and demonstrated his willingness to remedy the unfortunate inconvenience, puts AirCo in a different light for me. After seeing first hand that this company puts an emphasis on customer satisfaction, I wouldn't have a problem reaching out to them for future needs. Original post: Paid money for nothing. I had an AirCo tech come out to diagnose our home's heater not kicking on. After about 45min of inspection, the technician told me it's the home builder's fault for not having the proper setup for the furnace, ducts, and unit controller. This didn't make any sense since we've never had this issue despite living in our house for years. The technician offered some tips on how to possibly prevent the issue we were having with our heater. We followed his tips with zero results. It wasn't until we finally called another HVAC company out that our problem was resolved. It turns out the problem was simply a dirty flame sensor that needed to be cleaned. The technician from this other HVAC company even showed me how he was able to very quickly diagnose the problem and he was floored that the AirCo tech didn't know what to look for since a basic diagnostic check would have pointed to the flame sensor. Of course I had to pay the AirCo tech for coming out, even though he completely misdiagnosed the problem. Definitely not a good experience with AirCo.
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5
Feb 19, 2025
5
Feb 19, 2025
Update! 2025Brandon and the AIRCO crew were hired, again, for a new property. We knew after our last experience with them that we didn't want anyone e...
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Update! 2025Brandon and the AIRCO crew were hired, again, for a new property. We knew after our last experience with them that we didn't want anyone else to replace our HVAC system. He made several trips to assess, come up with a plan that we were happy with, and followed up continually throughout the process. He even took time out on a Sunday to finish up a request we made to clean the air ducts and to assist the sheetrock repairman that they helped us schedule, so that we could move into our new home on time. He planned everything perfectly. AIRCO is lucky to have him and his crew!Previous review~ AIRCO gave us immediate responses to all questions, concerns and provided a detailed estimate. Their guys came out on a Saturday to install our new equipment, responded with an in person visit when we had a concern following the install and also followed up with a quality control inspection. We would highly recommend their services and are glad we chose them to perform the work we needed done.
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5
Feb 04, 2025
Great experience with Airco. With two aging HVAC units at our home, we wanted a modern heat pump and got quotes from four major installers. Airco di...
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Great experience with Airco. With two aging HVAC units at our home, we wanted a modern heat pump and got quotes from four major installers. Airco did a thorough analysis and presented multiple options. We are very happy with the Daiken heat pump units (whisper quiet) and the teams that installed them were on time, communicative and protected the floors walked on.As can happen, a small issue with a drain tube was addressed within an hour of my call and they even balanced out the airflow between a hot and cold room for free.
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5
Feb 03, 2025
They did a good job of educating me on all my options without pressuring me. Appreciate the service.
4
Jan 28, 2025
Salesman was wonderful. Explained everything and courtious. Installation went smoothly enough, the only reason I didn't give 5 Stars was because no on...
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Salesman was wonderful. Explained everything and courtious. Installation went smoothly enough, the only reason I didn't give 5 Stars was because no one called to let us know when exactly they would show up for the install, catching us by surprise.
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5
Jan 16, 2025
I just wanted to say thank you for the great customer service, professionalism and courtesy shown by Jeremy Extein (technician at AIRCO Mechanical). ...
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I just wanted to say thank you for the great customer service, professionalism and courtesy shown by Jeremy Extein (technician at AIRCO Mechanical). I had a new HVAC system installed in my house in Dec. of 2024. Jeremy was very informative and professional during the entire process. He was very prompt in answering my questions and explained everything in great detail. On the scheduled day of installation, the 3 installers were very nice and polite and had my new complete HVAC system installed in about 3 hours. I am very happy with the quality of work and the product I purchased from AIRCO. I will definitely recommend Jeremy and AIRCO Mechanical to all of my family and friends. Thanks.
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5
Jan 14, 2025
We loved working with AiRCO! They were excellent at helping us make the right decision for our AC system, showing up at the home and completing the jo...
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We loved working with AiRCO! They were excellent at helping us make the right decision for our AC system, showing up at the home and completing the job in a professional and timely manner. Thank you guys!!!
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5
Jan 12, 2025
I called AIRCO for a quote after another company quoted a very high price for replacing my HVAC system. Someone in my neighborhood had also used AIRCO...
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I called AIRCO for a quote after another company quoted a very high price for replacing my HVAC system. Someone in my neighborhood had also used AIRCO and said the prices were reasonable. Jeremy came to my home, looked over my system, and talked through different options. He answered by questions. When I told Jeremy I needed time to look over my options before making a decision, he respected my response and did not pressure me. When I decided to go with AIRCO and a system/financing that fit my needs, it was scheduled quickly. The two installers came on time and were considerate of my home and dog, answered my questions, worked quickly, and cleaned up thoroughly. My new system is very quiet and has been efficiently heating my home this month. I haven't used the A/C yet, but I feel confident that it will be just as good! Thank you!
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5
Jan 10, 2025
Best company in town. Very professional services.
5
Jan 08, 2025
Great work, and Jon got our heating working again! Just in time too, because its about to be very cold here.